We are the West Yorkshire Health and Care Partnership. We work with people and organisations across Bradford District and Craven, Calderdale, Kirklees, Leeds, and Wakefield. We help make decisions on health and care services (such as GPs or hospitals). We are a partnership that helps people live long and healthy lives. Mental health crisis support is now available to anyone across West Yorkshire by calling NHS 111 and selecting the mental health crisis option. The West Yorkshire Health and Care Partnership is keen to hear about your experience of accessing mental health crisis support using NHS 111 and other crisis support services.How we will use your informationYour answers will help us to identify future improvements that could be made to the service.The information you provide in your survey response will be accessible to the following organisations and may be used anonymously in reports published on their websites and shared with partners responsible for the commissioning and delivery of Mental Health Crisis Services: West Yorkshire Health and Care Partnership, Healthwatch across West Yorkshire, Healthwatch Leeds, Healthwatch Bradford District and Craven, Healthwatch Wakefield, Healthwatch Kirklees and Calderdale, and Healthwatch North Yorkshire. We will not use or share any information with providers or in a public report that would identify you.In case of a serious concern about the safety of yourself or other people, we may need to share relevant information about you with people who may be involved in keeping you safe. You can ignore some questions if you cannot or do not want to answer them.SupportWe know that thinking about a mental health crisis episode may be difficult. Be sure to reach out and get support if you need it.The West Yorkshire Suicide Prevention website lists sources of support across West Yorkshire for those who may be experiencing difficulty with their mental health.
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